Reference

How bossmatak Handles Your Personal Data

We built this policy to be plain and direct: what data we collect from your account, how we use it, and what rights you hold over it.

Data TransparencyAccount SecurityYour Right to AccessData Retention ClarityContact Us Anytime
bossmatak How bossmatak Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we handle your personal data, want to request a correction, or wish to ask us to delete your account…

Email Privacy Support Send your data request or privacy question to our dedicated email address.
Live Chat on bossmatak.net Open the live chat window on any page of the site.
Help Centre Ticket Log into your account and raise a ticket under the Help Centre.
HOW WE PROTECT YOU

Data Handling, Security and Your Account

We take a practical, specific approach to protecting your data — from the moment you create an account to any point you ask us to remove it.

Data Collection at Sign-Up

We collect only what is needed: your name, email address, mobile number and date of birth at registration. No unnecessary personal fields are requested. This data is used solely to operate your account and verify your identity where local law requires it.

Cookies and Tracking

We use cookies to keep your session active, remember your preferences and measure how pages are used. You can adjust cookie settings in your browser at any time. Disabling non-essential cookies will not prevent you from accessing your account.

Payment Data Handling

When you transact via UPI, Paytm or PhonePe, payment credentials are processed entirely within those providers' encrypted systems. We never store card numbers or UPI PINs on bossmatak servers — only a transaction reference for your account history.

Account Security Measures

Your account is protected by password encryption and optional two-step verification via your registered mobile number. We log all login attempts and notify you by email if a login is detected from an unrecognised device or location.

Data Retention Period

We retain your account data for as long as your account is active and for a period afterward as required by applicable law. Once that period ends, we delete or anonymise your records. You can request early deletion by contacting our support team directly.

Requesting Changes to Your Data

You have the right to access, correct or request deletion of any personal data we hold on you. Raise a request through live chat, email or the Help Centre ticket system. We will confirm receipt and complete the action within the statutory timeframe.

Frequently Asked Questions About Our Privacy Policy

These questions come up most often when account holders want to understand their data rights on bossmatak.net. If your question is not listed here, our support team can help you directly through live chat or email.

We collect your name, email address, mobile number and date of birth at registration. We also record transaction data and device identifiers when you use the site. We collect only what is necessary to operate your account and comply with applicable law.

We share data only with service providers essential to running your account — such as UPI, Paytm and PhonePe for payment processing. We do not sell your data. Any third-party provider we work with is bound by data protection obligations consistent with this policy.

Send a data access request via our live chat, email support or Help Centre ticket. Include your registered email address so we can locate your record. We will deliver your data summary within the timeframe required by applicable law in your jurisdiction.

Yes. You can request deletion of your personal data at any time through any of our support channels. We will process your request and confirm deletion, subject to any legal retention obligations that may require us to keep specific records for a minimum period.

Payment credentials are handled entirely within UPI, Paytm or PhonePe infrastructure and are never stored on bossmatak servers. We only retain a transaction reference number on your account to show your deposit and withdrawal history.

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage or disable cookies through your browser settings. Turning off non-essential cookies will not block access to your account or affect deposits.

We retain records for the period required by applicable law after account closure, then delete or anonymise them. If you want to know the specific timeframe that applies in your region, contact our privacy support team and we will clarify based on local requirements.